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News and events

World’s top 20 pharmaceutical companies deploy revolutionary H-Cube® from ThalesNano Inc.
2008/07/16 - 12:18
Press Release
ThalesNano Inc. and sanofi-aventis R&D collaborate on continuous process chemistry in order to dramatically reduce drug realization time
2008/05/22 - 14:17
Press Release
ThalesNano announces the launch of X-Cube Flash™, its next generation high temperature and pressure continuous process reactor
2008/03/28 - 09:00
Press Release
Collaboration on Flow Chemistry Technologies
2007/11/18 - 23:00
Press Release
ThalesNano and ETH Zurich collaborate on Flow Chemistry Technologies
2007/10/24 - 23:00
Press Release
ThalesNano Announces The Launch Of H-Cube Midi™
2007/10/07 - 23:00
Press Release
ThalesNano Inc. opens own representation in the United Kingdom and has new distribution agreements for Europe and India
2007/09/26 - 23:00
Press Release
ThalesNano Announces the Launch of H-Cube Tutor™
2007/06/07 - 11:09
Press Release
Népszabadság Top-Publication:The 50 Most Promising Hungarian Companies
2007/05/09 - 23:00
Articles
Automated Technology for Performing Flow-Chemistry at Elevated Temperature and Pressure
2007/05/03 - 15:02
Publications

Service Query

January 10 - 14:29.

You can contact us with problems regarding our products by filling out this Service Query Form. Our colleagues will contact you as soon as possible.

Name: *

Telephone Nr. including country code: *

E-mail: *

Company: *

Equipment serial number: *

Warranity status: *

Address: *

Short description of the problem and its circumstances: *

Helping questions

Please answer these questions in order to help us to decect the possible problems and to determine the actions needed.

Is there any error message appearing?: *

Yes

No

After swithcing on the instrument, does the "main screen" appear?: *

Yes

No

Are the pushbuttons working properly?: *

Yes

No

Does the display switch to "service screen" and back?: *

Yes

No

Does the instrument stop with an error message?: *

Yes

No

If yes, what’s the error message:

In which mode do you experience disorder?: *

Controlled

Full H₂

No H₂

Short description of the problem and its circumstances: *

Is the applied HPLC pump working properly?: *

Yes

No

(system pressure had been set and stable and solvent appears at the end of the device)

Switching to "service screen", what are the Pressures, Valves and H2 cell values?: *

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